Privacy Policy

At OptiTask AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management and productivity platform.

This policy applies to all users of OptiTask AI, whether you access our services through our website, mobile applications, or other platforms. By using our services, you consent to the collection and use of information in accordance with this policy.

We are committed to transparency and will notify you of any significant changes to this policy. Please review this policy periodically to stay informed about how we protect your information.

Personal Information

• Name, email address, and contact information when you create an account
• Profile information including job title, company, and preferences
• Billing information for subscription management (processed securely through Stripe)
• Communication preferences and notification settings

Usage Information

• Tasks, projects, and goals you create and manage within the platform
• Team collaboration data and shared content
• Time tracking and productivity metrics
• AI insights and recommendations generated from your data

Technical Information

• Device information, browser type, and operating system
• IP address and general location information
• Log files and usage analytics
• Cookies and similar tracking technologies

We use the information we collect for the following purposes:

• Provide and maintain our project management services
• Generate AI-powered insights and recommendations to improve your productivity
• Process payments and manage your subscription
• Send important service updates and notifications
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Ensure security and prevent fraud or abuse

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Supabase for secure database hosting and authentication
• Google Cloud Platform for infrastructure and AI services
• Stripe for secure payment processing
• Email service providers for transactional communications

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission (SSL/TLS)
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection and privacy practices

Under applicable privacy laws, including GDPR and PIPEDA, you have the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information ("right to be forgotten")
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Restriction: Request limitation of processing of your personal information
• Right to Object: Object to processing of your personal information for certain purposes

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

Essential Cookies

Required for basic functionality, authentication, and security. These cannot be disabled.

Analytics Cookies

Help us understand how you use our platform to improve our services. You can opt out of these.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. You can opt out of these.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active and for 30 days after deletion
• Project and task data: Retained while your account is active and available for export
• Usage analytics: Aggregated and anonymized data may be retained for service improvement
• Legal compliance: Some information may be retained longer to comply with legal requirements

Your data is primarily stored on secure servers in Canada. However, some of our service providers may process data in other countries, including the United States and European Union.

When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through our platform.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: